VoIP Phone Systems

VoIP (Voice over Internet Protocol) lets your business make and receive calls over the internet — ditching expensive traditional phone lines in favour of a flexible, cost-effective system that works from anywhere. eHull supplies, configures, and manages VoIP phone systems for businesses across Hull and East Yorkshire, including full CRM integration so your team always knows who's calling before they answer.

What We Set Up

We handle the whole process — from choosing the right system for your business to full configuration, number porting, and staff training. No technical knowledge required on your side.

• Business VoIP system setup — cloud-based phone systems for offices, remote teams, and hybrid working
• CRM integration with screen popping — when a customer calls, their details from your CRM appear on screen automatically, giving your team instant context before they say hello
• Number porting — keep your existing phone numbers when you switch
• Hunt groups, call queues, and auto-attendant (IVR) menus
• Call recording and reporting
• Mobile and desktop softphone apps — take calls from anywhere
• Multi-site and remote worker support
• Voicemail to email
• Ongoing support and system management

CRM Screen Popping

One of the most powerful features we offer is connecting your VoIP system directly to your CRM. When an incoming call arrives, your CRM automatically searches for the caller's number and displays their record on screen — name, company, order history, previous notes, whatever your CRM holds. Your team picks up already knowing who they're talking to, which makes every interaction faster and more professional.

We've built this integration for clients using a range of CRM platforms and can connect most VoIP systems to most CRMs through API or SIP-based integration.

Why Switch to VoIP?

• Significantly lower call costs compared to traditional landlines
• Works from any internet connection — office, home, or mobile
• Scales easily as your business grows — add or remove lines instantly
• Professional features (auto-attendant, call queues, recording) without enterprise pricing
• No expensive on-site hardware to maintain

Frequently Asked Questions

Do we need to change our phone numbers?

No — we can port your existing numbers across to the new system. Your customers won't notice any change.

What CRM systems can you integrate with?

We've worked with a range of CRM platforms. Get in touch and we'll confirm compatibility with your system.

What internet speed do we need?

VoIP requires relatively little bandwidth — most standard business broadband connections handle it without any issues. We'll assess your connection as part of the setup process.

Can staff use it on their mobile phones?

Yes — softphone apps let your team make and receive calls through the business system from any smartphone or laptop.

Ready to modernise your business phone system? Talk to eHull and we'll put together the right solution for you.